Duplicate orders. Leads that never reach the CRM. A sync that skips rows on Tuesdays. Send us one broken automation and get the cause, in writing, within 3 working days.
$125 flat for the diagnosis. If we can't reproduce the problem, you pay nothing.The automations that cost the most are the ones that fail quietly. These are the ones we get sent.
Duplicate orders, double invoices, two welcome emails. Usually a retry nobody planned for.
The lead filled in the form. The CRM never heard about it. No error anywhere.
498 of 500 records sync. The two that don't are the ones your customer asks about.
A scheduled job quietly died after a token expired. Nobody noticed until the report was empty.
Fine in testing, wrong in production. Timezones, almost every time.
Custom code between two apps, no notes, and it just started throwing errors.
No discovery calls, no retainers, no hourly meter running.
Email us what should happen and what happens instead. Add logs, a test export, or sandbox access if you have them.
FREE · reply in 1 working dayWe reproduce the failure and send a written report: what broke, why, the evidence, and a fixed price to repair it.
$125 · 3 working daysSay yes and the repair ships with a check that proves it stays fixed, plus a handover note in plain words.
FIXED PRICE · $125 comes offEvery diagnosis ends in a short written report like the one below, whether or not you hire us for the repair.
event id was already handled.event id seen before.$420 fixed ($125 already paid comes off). 2 working days.An AI engineering agent does the investigation and writes the fix. A person reviews and signs off every report and every repair before you see it. You get the evidence, so you can check our work rather than take our word for it.
If we can't reproduce the failure with what you've given us, you pay nothing for the diagnosis. We agree up front what "reproduced" means for your case, so there's no argument later.
Usually not. Logs, a test export, or a sandbox copy are enough for most diagnoses. If a repair has to touch production, nothing changes without your written OK, and you can apply the change yourself from our handover note.
Yes. Your client stays yours: we never contact them, and the report is written so you can pass it on under your own name.
By card through a secure payment link, sent only after we've confirmed the problem is in scope.
Tell us what should happen and what happens instead. You'll hear back within one working day.
Send us a broken one hello@hookfixers.com