Duplicate orders. Leads that never reach the CRM. A sync that skips rows on Tuesdays. Send us one broken automation and get the cause, in writing, within 3 working days.
$125 flat for the diagnosis, and you pay only after the report is in your hands. If we can't reproduce the problem, you pay nothing.The automations that cost the most are the ones that fail quietly. These are the ones we get sent.
Duplicate orders, double invoices, two welcome emails. Usually a retry nobody planned for.
The lead filled in the form. The CRM never heard about it. No error anywhere.
498 of 500 records sync. The two that don't are the ones your customer asks about.
A scheduled job quietly died after a token expired. Nobody noticed until the report was empty.
Fine in testing, wrong in production. Timezones, almost every time.
Custom code between two apps, no notes, and it just started throwing errors.
No discovery calls, no retainers, no hourly meter running. Nothing to pay up front.
Email us what should happen and what happens instead. Add logs, a test export, or sandbox access if you have them.
FREE · reply in 1 working dayWe reproduce the failure and send a written report: what broke, why, the evidence, and a fixed price to repair it. You pay once you have it.
$125 · 3 working days · pay on deliverySay yes and the repair ships tested, with the test results, a handover note in plain words, and an alert so you hear about it if it ever fails again.
FIXED PRICE · $125 comes off · 30-day warrantyEvery diagnosis ends in a short written report like the one below, whether or not you hire us for the repair.
event id was already handled.event id seen before.$420 fixed ($125 already paid comes off). 2 working days.Most fixes break again because nobody tested them, wrote them down, or set up a warning. We do all three, every time.
The report shows the failing run itself: the input, the error, the moment it went wrong. Not a guess.
The broken case, the normal case, bad input, and the same input twice. You see every result.
What it does, what broke, what we changed and how to undo it. Written so the next person understands it.
If it ever fails again, a person on your team gets told. No more finding out from a customer.
We start from exports and screenshots. Live access only if we need it, with a removal date in writing.
If the same problem comes back from the same cause within 30 days, we fix it free.
An AI engineering agent does the investigation and writes the fix. A person reviews and signs off every report and every repair before you see it. You get the evidence, so you can check our work rather than take our word for it.
If we can't reproduce the failure with what you've given us, you pay nothing for the diagnosis. We agree up front what "reproduced" means for your case, so there's no argument later.
Usually not. Logs, a test export, or a sandbox copy are enough for most diagnoses. If a repair has to touch production, nothing changes without your written OK, and you can apply the change yourself from our handover note.
Yes. Your client stays yours: we never contact them, and the report is written so you can pass it on under your own name.
If the same failure comes back from the same cause within 30 days of a repair, we fix it again at no charge. It doesn't cover a new, different problem, or changes made to the automation after we handed it over. Some failures sit inside a platform we can't change; when that's the case, the diagnosis says so before you spend anything on a repair.
By card through a secure payment link. For the diagnosis, the link comes with the finished report, so you see the work before you pay. For a repair, you approve the fixed price first and pay when it's delivered and tested.
Tell us what should happen and what happens instead. You'll hear back within one working day.
Send us a broken one hello@hookfixers.com